WATCH TEAM PRIVACY POLICY
Effective Date: June 21, 2026
Introduction
Welcome to Watch Team (“Watch Team,” “we,” “our,” or “us”). We are committed to protecting the privacy and security of our users and their information.
This Privacy Policy explains how Watch Team collects, uses, stores, processes, and protects information when users access our web platform, mobile applications, and related services.
By using Watch Team, you agree to the collection and use of information in accordance with this Privacy Policy.
About Watch Team
Watch Team is a security workforce management platform designed to assist organizations in managing:
- Security personnel
- Post sites and patrol locations
- Time and attendance records
- Incident and Code Red reporting
- Workforce scheduling
- Client communications
- Security operations management
Information We Collect
Account Information
When users register for Watch Team, we may collect:
- Full name
- Email address
- Phone number
- Company name
- User role
- Login credentials
Employee and Security Personnel Information
Organizations using Watch Team may store information about:
- Security guards
- Supervisors
- Back-office personnel
- Clients
- Contractors
This information may include:
- Names
- Contact information
- Employment details
- Assigned locations
- Work schedules
Location Information
Watch Team may collect location information when users:
- Clock in
- Clock out
- Submit reports
- Conduct patrol activities
Location information may include:
- GPS coordinates
- Site locations
- Patrol checkpoints
Location services are used solely to support security operations and workforce accountability.
Device Information
We may automatically collect:
- Device type
- Operating system
- Browser information
- IP address
- Application version
- Usage analytics
Reports and Operational Data
Users may submit:
- Incident reports
- Daily activity reports
- Patrol reports
- Code Red reports
- Notes and comments
- Attachments
- Images
- Videos
- Audio recordings
How We Use Information
We use collected information to:
- Provide Watch Team services
- Manage user accounts
- Authenticate users
- Verify identities
- Process reports
- Track attendance
- Generate operational analytics
- Improve platform functionality
- Deliver notifications
- Respond to support requests
- Comply with legal obligations
Email Communications
Watch Team may send emails related to:
- Account verification
- Password resets
- Security alerts
- Code Red notifications
- System updates
- Billing notifications
- Service announcements
Users cannot opt out of essential account and security communications.
Sharing of Information
We do not sell personal information.
Information may be shared:
With Authorized Organization Administrators
Authorized administrators may access information submitted by users within their organization.
With Service Providers
We may use third-party providers for:
- Cloud hosting
- Email delivery
- Analytics
- Authentication
- Payment processing
These providers may access information only as necessary to perform services on our behalf.
Legal Requirements
We may disclose information if required by:
- Law
- Court order
- Government request
- Law enforcement investigation
Data Security
Watch Team implements industry-standard safeguards including:
- Secure authentication
- Password encryption
- HTTPS/TLS encryption
- Access controls
- Role-based permissions
- Security monitoring
While we strive to protect information, no system can guarantee absolute security.
Data Retention
Information is retained:
- While accounts remain active
- As required for operational purposes
- To comply with legal obligations
- To resolve disputes
- To enforce agreements
Organizations may request deletion of their information where legally permissible.
User Rights
Depending on applicable laws, users may have rights to:
- Access personal information
- Correct inaccurate information
- Request deletion
- Restrict processing
- Object to processing
- Request data portability
Requests may be submitted through our support channels.
Children’s Privacy
Watch Team is not intended for individuals under the age of 18.
We do not knowingly collect information from children.
If we become aware that information from a child has been collected, we will take steps to remove it.
Third-Party Services
Watch Team may integrate with third-party services including:
- Google Maps
- Cloud hosting providers
- Email service providers
- Authentication providers
Use of third-party services is governed by their respective privacy policies.
International Data Transfers
Information may be processed and stored in countries other than the user’s country of residence.
By using Watch Team, users consent to such transfers where permitted by law.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Changes become effective upon publication.
Users are encouraged to review this Privacy Policy periodically.
Contact Information
For questions regarding this Privacy Policy, please contact:
Watch Team Support
Email: secure@watch-team.com
Website: https://www.watch-team.com
Consent
By accessing or using Watch Team, you acknowledge that you have read, understood, and agree to this Privacy Policy.